Opportunity Details

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Program

Audience Development Intern (Print & Online)
Organization

Editorial Projects in Education

Opportunity Type

Internship
About the Program

Editorial Projects in Education, publisher of Education Week, edweek.org, teachermagazine.org, Digital Directions, and producer of Education Week Leadership Forums, is seeking an audience development intern to help build circulation/traffic, and maintain customer service. This is a paid internship. Course credit may also be earned, depending on requirements.

Responsibilities include:

• Assist with customer service (phone and email) as needed.

• Identify recurring problems, and put automated or scripted customer solutions in place.

• Input "do not mail" names into database

• Communicate any changes in website, marketing, or other policies which might impact customer care to appropriate internal and external stakeholders.

• Monitor and report on renewals, bills, new business and online audience measurements, as needed.

• Set up site licenses and assist site license users as needed.

• Analyze trends of key performance indicators and report on changes to stakeholders.

• Assist with email marketing projects, setting up emails in the email marketing system and following/tracking results.

• Report email and direct mail results using online systems available for reporting.

• Other projects as requested.
Program Location

Bethesda, MD

Program Benefits

Paid?
 Yes
Additional Benefits

EPE is a non-profit publishing organization, dedicated to informing educators nationwide about pre-K through 12 education policy issues. We offer a convenient workplace in the heart of Bethesda, on-site gym, and a friendly atmosphere where you can grow professionally. The office is conveniently located near the Bethesda Metro station.

To apply: Send resume and cover letter to shemmingson@epe.org. Editorial Projects in Education is an Equal Opportunity Employer.

Requirements

Description
  •  Excellent skills with Microsoft Office, especially Excel and Outlook.
  •  Excellent verbal and written communication skills.

Hours:

  •  Flexible. 20 hours per week.
Open to residents of:
 National - All 50 States
Open to students attending school in:
 National - All 50 States
Degree Programs
  • Master’s Degree (M.A./M.S./M.B.A.)
Year in School
  • Recent Graduate - Master's Degree
Citizenship
  • U.S. Citizens
  • Legal Permanent Residents
Keywords
 Education, paid, internship, EPE
Last Modified Date
 February 26, 2015